1. SERVICE AGREEMENT 

This Agreement ("Agreement") is between UKPages Ltd, a subsiduary of UK Business & Investment Services Ltd,hereon UKBIS Ltd, and the customers of our services.  For good and valuable consideration,the parties agree as follows:  

1. SERVICES Subject to the terms and conditions of this Agreement, UK Business & Investment Services Limited will provide to services described in the plan selected by Customer from UKBIS Ltd then published list of services offered from time to time ("Services"). The specific plan of Services to be provided initially to Customer shall be as selected in the Order and thereafter as established through correspondence between Customer and UKBIS Ltd. It is the responsibility of the customer to supply the material and content of the website and also check the content and design once the web site link has been uploaded. UKBIS Ltd accept responsibility to backup and protect the UKPages business promotion listing from server corruption although we cannot be held liable for connection problems from the clients own terminal that is used to access the internet. 

2. TERM The initial term of this Agreement shall be as stated in the Order ("Initial Term"). The Initial Term shall begin upon commencement of Service to Customer, provided, however, no Service shall commence unless and until UKBIS Ltd receives and accepts a completed Order from Customer, plus payment in full for Services to be rendered during the Initial Term and any setup charges UKBIS Ltd reserves the right to reject any submitted Order for any or no reason prior to written acceptance thereof by UKBIS Ltd. After the Initial Term, unless otherwise agreed to by the parties, this Agreement shall automatically renew for successive terms of equal length as the Initial Term unless terminated or cancelled by either party only as provided in Paragraph 9 below.  The Initial Term plus all successive renewal periods during which Service is provided shall be collectively referred to as the "Term." 

3. FEES AND PAYMENT

All fees for Services rendered or provided to Customer shall be in accordance with UKBIS Ltd pricelist then in effect, the terms of which are incorporated herein by reference. A pricelist setting forth UKBIS Ltd current rates for services is agreed with the customer prior to work commencing. UKBIS Ltd may, with 30 days notice to Customer, amend the Services and/or the rates and fees it charges for the Services.

Fees for renewal periods after the Initial Term shall be due and owing immediately upon the first day of such renewal period. Customer will receive an invoice by email for the charges for the basic Services rendered or provided by UKBIS Ltd for such renewal period, plus any additional Services rendered or provided by UKBIS Ltd to Customer for the preceding month of the Term, and any other charges or fees then due hereunder. Payment in full of such invoiced amount is due upon receipt of the invoice.  Any dues or subscription or monies deriving from the unpaid asset(s) shall be for the benefit of UKBIS Ltd until such time as the customer makes payment in full for services and incurred costs. This includes online sales from the website or services that are unpaid. Non payment of monies for services shall render all trademark, copyright and content associated with the non paid service the sole property of UKBIS Ltd. 

3.1 Credit card payments processed via worldpay shall receive confirmation of payment, i.e a separate invoice is not raised or renewal notice issued as the customer has already entered into a service contract  with UKBIS Ltd via WorldPay at time of first/initial payment and  is solely responsible for the managing the service agreement.  This includes ensuring correct funds are transferred, ensuring funds are available at time of annual payment and termination of the agreement. Should payment  in full of any invoice not be received by UKBIS Ltd  within thirty (30) days after date of invoice, UKBIS Ltd may impose a debt service charge equal to one and one-half percent (1.5%) of the overdue balance, subject to £5 minimum administration charges (or such lesser amount as may be required by law) for each month or fraction  thereof the overdue amount remains unpaid. In addition,  in the event that any amount due UKBIS Ltd remains unpaid thirty (30) days after presentation of an invoice to  Customer, UKBIS Ltd, in its sole discretion, may immediately terminate this Agreement, and/or withhold or suspend  Services. All taxes, fees and governmental charges relating to the Services provided hereunder (other than income taxes of UKBIS Ltd) shall be paid by Customer. No refunds will be given if Customer applies for a .ltd.uk or .plc.uk domain without  giving the correct Company Registration number. Charges and fees resulting from enforced collection or late payment of invoices,  including all legal fees and associated costs and/or costs imposed by a third party (such as a collection agency) shall be fully liable by the customer and added to final settlement amount due. It is the  customers full responsibility to ensure payment for services are received within the terms specified on the invoice.

4. CONTENT AND CUSTOMER'S RESPONSIBILITY

UKBIS Ltd will exercise no control whatsoever over, nor have any responsibility or liability whatsoever for, the content of the information passing through its network. UKBIS Ltd shall make no effort to validate any information passing through its network for content, correctness, usability or for any other reason. 

5. NO WARRANTY

Customer agrees to use all UKBIS Ltd' Services and facilities, and any information obtained through or from UKBIS Ltd, at Customer's own risk. Customer acknowledges and understands  that neither UKBIS Ltd, nor any of its employees,  representatives, agents or the like, warrant that the  Services offered or provided hereunder will not be interrupted or be error free, nor do they make any warranty or representation as to the results that may be obtained from the use of the  Service or as to the accuracy, reliability or content of  any information service or merchandise contained in or  provided through the Service, unless otherwise expressly  stated in this Agreement. UKBIS Ltd specifically disclaims all warranties of any kind, including, without limitation,  the warranty of merchantability and fitness for a particular  purpose, whether expressed or implied, for the Service it  is offering or providing hereunder. 

6. PROHIBITED USES

Customer shall not use, nor permit the use by any person of,  Customer's Web space or any part thereof, including any links  to other Web space, in violation of UKBIS Ltd' "Usage Policy" provided herewith. 

7. LIMITED LIABILITY

Under no circumstances, including negligence, shall UKBIS Ltd, its officers, agents or anyone else involved in creating,  producing or distributing the Service hereunder be liable to Customer or any third party, for any claims, causes of action or direct, indirect, incidental, special, or consequential,  trebled, or punitive damages, that result or have alleged to  have resulted from the use of or inability to use the Service;  or that results from mistakes, omissions, interruptions,  deletion of files, loss of data, errors, defects, delays in  operations, or transmission or any failure of performance,  whether or not limited to acts of God, communications failure,  theft, destruction or unauthorized access to UKBIS Ltd' records, programs or services. UKBIS Ltd further shall have no  responsibility whatsoever to Customer or any third party for  the accuracy or quality of information obtained through or  in connection with its Services provided hereunder.  Notwithstanding the above, Customer's exclusive remedies  for all damages, losses, costs or causes of actions from  any and all claims, whether in contract, quasi-contract,  statutory, tort including negligence, or otherwise, shall  not exceed the aggregate amount which Customer paid during the twelve (12) months immediately preceding the claim or the term of this Agreement, whichever is less.

8. INDEMNIFICATION

Customer shall defend, indemnify, save and hold UKBIS Ltd harmless from any and all damages, demands, liabilities,  losses, costs and claims, including, without limitation,  reasonable attorneys' fees, compensatory damages, punitive  damages, trebled damages, and statutory damages (hereinafter  "Liabilities") asserted against UKBIS Ltd, its agents,  its customers, servants, officers and employees, that may  arise or result from any service provided or performed or  agreed to be performed by Customer, its agents, employees  or assigns or any product distributed, offered or sold by  Customer, its agents, employees or assigns.

9. TERMINATION

This Agreement may be terminated: (i) by either party,  without cause, by giving the other party 30 days prior  written notice; (ii) by UKBIS Ltd, at any time, upon  20 days' prior notice if in the sole judgment of UKBIS Ltd, Customer breaches any material provision of this Agreement and has not cured same by the end of the 20 days; (iii) by UKBIS Ltd in the event of non payment by Customer as provided in Paragraph 3 above; and (iv) by UKBIS Ltd, at any time, without notice, if, in UKBIS Ltd' sole judgment, Customer is in violation of any terms or conditions of  UKBIS Ltd' Usage Policy. If domain name is transferred or cancelled for any reason within the first 3 years of purchase, a fee of forty pounds will be charged in all circumstances. The transfer or change of handle/tags will not take place until payment has been received in full.  Transfer of domains thereon will incur an administrative fee of £25 per domain name to cover administrative duties  including verification of request, removal from UKPages Ltd unless separately paid for and actual transfer. Additional costs imposed by the domain name registry will also be applied. The domain name will not be released until such fees are paid in full. Cancellation by customer is deemed to be effective immediately upon termination of payment agreement initiated by customer at any point in time within the 12 month period regardless of term to run

10. ADDITIONAL TERMS AND CONDITIONS

 Customer hereby acknowledges that it has received and  reviewed a copy of UKBIS Ltd' "Usage Policy" provided  herewith and that the terms of the Usage Policy are  incorporated herein by reference. UKBIS Ltd reserves the right to amend this Service Agreement and the Usage Policy from time to time and Customer shall be bound by  any such amendments. Customer shall have the obligation to  periodically visit UKBIS Ltd' Web site to review its Usage Policy and to make certain Customer is in full compliance  therewith. In the event of any inconsistencies  between this Agreement and the Usage Policy, the terms  of the Usage Policy shall govern. 

11. NOTICE

All notices must be sent either in writing or by email, except as otherwise expressly provided herein that a  notice must be in writing. All notices to UKBIS Ltd shall be delivered to its address stated above or its  email address as provided. All notices to the Customer  shall be delivered to its mailing address or its email  address as provided on the Order. The parties may change  their respective address by notice delivered to the other  party. All notices delivered in writing must be sent  either by overnight courier or certified mail, return  receipt requested. Evidence of successful transmission  of all notices delivered by email must be retained by  the delivering party and a follow up telephone call must be made to validate sending and receipt of email. 

12. MISCELLANEOUS

This Agreement sets forth the entire agreement between  UKBIS Ltd and Customer with respect to the subject  matter hereof and supersedes all previous representations,  understandings or agreements and shall prevail  notwithstanding any variance with terms and conditions of  any other prior writing between the parties. If any  provision of this Agreement is held to be invalid by a  court of competent jurisdiction, then the remaining  provisions shall nevertheless continue in full force  and effect. Customer may not transfer or assign this  Agreement without UKBIS Ltd' prior written consent.  This Agreement shall be governed by the laws of England and all claims concerning this Agreement shall be  brought exclusively in English courts located in England. The parties hereby consent to submit to the jurisdiction  of such courts and waive any personal jurisdiction or  venue defences concerning said forum. The Customer is deemed to have agreed to this Agreement, when commencing use of any of UKBIS Ltd's services.  

13. USAGE POLICY  

The UKBIS Ltd Usage Policy has been developed  with the following objectives:   Ensure security, reliability and privacy of UKBIS Ltd' systems and network, and the  networks and systems of others. Maintain the image and reputation of UKBIS Ltd as a  responsible provider. Preserve the value of  Internet resources as a conduit for free  expression. Encourage the responsible use  of net resources and discourage practices  which degrade the usability of network  resources and thus the value of Internet  services. Avoid situations that may cause  UKBIS Ltd to incur civil liability. Preserve the privacy and security of individual users   We expect our Customers to use the Internet  with courtesy and responsibility and to be  familiar with and to practice good Internet  etiquette. By adhering to the following  policies, our Customers are protecting the  rights and privileges of all Internet users.  

VIOLATION OF ANY OF THE FOLLOWING POLICIES  IS STRICTLY PROHIBITED AND WILL RESULT IN  IMMEDIATE TERMINATION OF ALL ACCOUNTS.  

General Conduct  

1. Customers are prohibited from transmitting  on or through any of UKBIS Ltd' services, any material that is, in UKBIS Ltd' sole discretion, unlawful, threatening, abusive, libelous, or  encourages conduct that would constitute a  criminal offense, give rise to civil liability,  or otherwise violate any local, state, national  or international law, statute or regulation.

2. UKBIS Ltd' services may only be used for  lawful purposes. Transmission, distribution,  or storage of any information, data or material  in violation of UK regulation or law is prohibited. This includes, but is not limited to, material  protected by copyright, trademark, trade secret,  or any other statute. UKBIS Ltd reserves the right to remove such illegal material from its servers.

3. Customers may not engage in tortious conduct  including, but not limited to, posting of  defamatory, scandalous, or private information  about a person without their consent, intentionally  inflicting emotional distress, or making physical  threats against another person via email, news, or  any other electronic media/service we provide.

4. The Customer is responsible for providing and  maintaining accurate and up-to-date billing  information. Furnishing false data on the signup  form, contract, or online application, including  fraudulent use of credit card numbers, is grounds  for immediate termination, and may subject the  offender to civil or criminal liability. 

System and Network Usage   Security  

1. Customers may not attempt to circumvent user  authentication or security of any host, network,  or account ("cracking"). This includes, but is  not limited to, accessing data not intended for  the Customer, logging into a server or account  the Customer is not expressly authorized to  access, or probing the security of other networks.

2. Customers may not attempt to interfere with service to any user, host, or network ("denial  of service attacks"). This includes, but is not  limited to, "flooding" of networks, deliberate  attempts to overload a service, and attempts  to "crash" a host.

3. Customers may not use any kind of  program/script/command, or send messages of  any kind, designed to interfere with a user's  terminal session, via any means, locally or by  the Internet.

4. Customers must safeguard their account  passwords to prevent unauthorized access to  their account.

5. Users who violate systems or network security  may incur criminal or civil liability. UKBIS Ltd will cooperate fully with investigations of  violations of systems or network security at  other sites, including cooperating with law  enforcement authorities in the investigation of  suspected criminal violations. 

Email  

1. Harassment, whether through language, frequency,  or size of messages, is prohibited.

2. Customers may not send email to any person  who does not wish to receive it. If a recipient  asks to stop receiving email, the Customer must  not send that person any further email.

3. Customers are explicitly prohibited from sending  unsolicited bulk mail messages ("junk mail" or "spam").  This includes, but is not limited to, bulk-mailing  of commercial advertising, informational announcements,  and political tracts. Such material may only be sent  to those who have explicitly requested it.

4. Customers may not forward or otherwise propagate  chain letters, whether or not the recipient wishes  to receive such mailings.

5. Malicious email, including but not limited to  "mailbombing" (flooding a user or site with very  large or numerous pieces of email) and "trolling"  (posting outrageous messages to generate numerous  responses) is prohibited.

6. Forging of header or any other information  is not permitted.

7. Subscribing someone else to a mail list or  removing someone else from a mail list without  that person's permission is prohibited.

8. UKBIS Ltd accounts or services may not be used  to collect replies to messages sent from another  Internet Service Provider, where those messages  violate this Usage Policy or the usage policy of  that other provider.

9. UK Business & Investment Services Ltd reserves the right  to contact its clients with the sole purpose of providing information deemed useful to its clients. It is our policy not to distribute email  addresses to third parties.

10. These rules apply to other types of Internet-based  distribution mediums as well. USENET postings have  their own regulations; see below. 

USENET (News) 

1. UKBIS Ltd is not responsible for the content  of any USENET posting, whether or not the posting  was made by a UKBIS Ltd Customer.

2. Postings to USENET newsgroups must comply with  the written charters or FAQs for those newsgroups.  Advertisements should only be posted in those  newsgroups whose charters/FAQs explicitly permit  them. The poster is responsible for determining  the etiquette of a given newsgroup, prior to posting to it.

3. Customers are prohibited from posting the same  or similar message to large numbers of newsgroups  (excessive cross-posting or multiple-posting,  also known as "USENET spam").

4. Customers are prohibited from posting binary  files to newsgroups not specifically named for that purpose.

5. Customers are prohibited from cancelling or superseding posts other than their own, with the  exception of official newsgroup moderators  performing their duties.

6. Customers are prohibited from forging header  information. This includes attempting to circumvent  the approval process for posting to a moderated newsgroup.

7. A customer may not solicit mail for any other  address, other than that of the Customer's UKBIS Ltd account or service, with the intent to harass or  collect replies after UKBIS Ltd' service has been terminated. 

IRC (Internet Relay Chat)  

1. UKBIS Ltd is not liable for the content of  any communications made on IRC.

2. IRC robots ("bots" or "clones") or IRC sessions  may not be run from UKBIS Ltd' shared server accounts.

3. Customers may not attempt to impersonate  others or use IRC anonymously by disguising  their hostname or username.

4. Customers are prohibited from using IRC  scripts or programs that interfere with or deny  service to other users on any server or host.  Customers are also prohibited from engaging in  activities which harass other users. This includes,  but is not limited to, "flooding" (rapidly entering  text with the intent to fill the screens of others),  "flashing" (disrupting terminal emulation),  "takeovers" (forcibly seizing operator privileges),  attempting to send private messages to those who do  not wish to see them (via "ignore"), attempting to  return to a channel after being banned from it, and  other disruptive behaviors. 

General Uses  

1. Customers may not permit the use of mail services,  mail forwarding capabilities, POP accounts, or  autoresponders other than for the Customer's own account.

2. Customers may not employ posts or programs that  consume excessive CPU time or storage space. UKBIS Ltd reserves the right to kill off CPTU intensive process. 

Material and Product Requirements  

1. Customers must ensure that all material and data  placed on UKBIS Ltd' equipment is in a condition that  is "server-ready," which is in a form requiring no  additional manipulation on UKBIS Ltd' part. We shall make no effort to validate this information for content,  correctness or usability. In the event that the Customer's  material is not "server-ready", we have the option at  any time to reject this material. UKBIS Ltd will notify the Customer immediately of its refusal of the material  and afford the Customer the opportunity to amend or  modify the material to satisfy the needs and/or  requirements of UKBIS Ltd.

2. Use of UKBIS Ltd' service requires a certain level  of knowledge in the use of Internet languages,  protocols, and software. This level of knowledge  varies depending on the anticipated use and desired  content of the Customer's Web space. Customers must  have the necessary knowledge to create and maintain  a Web space if they wish to opt for the hosting only solutions. It is not the responsibility of UKBIS Ltd to provide this knowledge or customer support outside  of the service defined in the Service Agreement. 

Privacy  

1. UKBIS Ltd will not sell or knowingly disclose its  customer lists or customer email or listserv address lists.  We will attempt to protect the privacy of our Customers  and their information that is stored on our network.  UKBIS Ltd will only access and disclose information as  necessary to comply with applicable laws and government  requests, to operate and maintain our systems and  services, or to protect ourselves or our Customers.

2. UKBIS Ltd will not monitor or disclose a Customer's  private email messages unless required by court order  or law. We will cooperate with the authorities and will  notify such authorities if it suspects that a Customer  is engaged in illegal activities.   THE USAGE POLICY DEFINES THE ACTIONS WHICH UKBIS Ltd  CONSIDERS TO BE ABUSIVE, AND THUS, STRICTLY PROHIBITED.  THE EXAMPLES SET FORTH IN THIS POLICY ARE NON-EXCLUSIVE,  AND ARE PROVIDED SOLELY FOR GUIDANCE TO UKBIS Ltd' CUSTOMERS.   If you are unsure whether any contemplated use or activity is prohibited, please use our online forms and we will assist you. Please note that the activities set forth above  are also not permitted from other Internet Service Providers  on behalf of, or to advertise, any service hosted by UKBIS Ltd, or connected via our network. Furthermore, such services  may not be advertised via deceptive marketing policies.  

UKBIS Ltd must further limit any exceptions made to the  Usage Policy as secondary in regards to server and network  security, performance and integrity. Any user, regardless  of exception status, may have his or her service disabled  if it is interfering with our servers or network.   Specific questions about this policy should be filled out on  our online forms. Reports of activity in violation of this policy may be sent via registered post to our head office.    

3. TRADEMARK ABUSE  

Before you sign up for any domain name with us, you must explicitly assert that to your knowledge you are not abusing any trademark or other statutes. If in doubt seek legal advice.  

4. DISPUTE RESOLUTION  UKBIS Ltd is not part of a dispute between a trademark owner and a Registrant. We cannot arbitrate between two disputing parties. Procedures for disputes are already in place, please see the webpages of the following organisations.  Network Solution Dispute Resolution (.com .net .org) Nominet Dispute Resolution UK - Patent Office   If you have any further enquiries please contact us.    All content of this site is copyright of UK Business & Investment Services Ltd unless otherwise stated